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Have a question, a topic idea, or a system that is giving you trouble.
Send it our way. We read every message and answer as plainly as we teach. No jargon, no runaround, just help.
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A real person reads this, not a bot. We will get back to you plain and simple, no runaround.
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What happens after I send a message?
We read it ourselves. Someone on our end goes through every message that comes in, and you will hear back from a real person, not an automated reply. Plain and simple.
Can I ask about a specific problem I'm having, not just a general topic?
Yes. Tell us what's going on, step by step, exactly as you'd explain it to a neighbor. You do not need the right technical words. Describe the problem in your own language and we will meet you there.
I have an idea for something you should cover. Where do I send that?
Right here. Topic requests are welcome, and they often turn into the videos and posts that help the most people. If you have been stuck on something, chances are someone else has too.
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